Privacy Policy
Rainbow Gold Covering uses the information you provide to manage customer accounts, orders, delivery, and support. This policy explains what the storefront collects and how to contact us about your information.
Information we collect
- Account details such as your name, email address, and phone number when you create an account.
- Order details such as your name, WhatsApp number, optional email, delivery address, city, state, PIN code, selected products, quantities, totals, and order status.
- Information you choose to share when you contact the store about a product or order.
The website checkout does not ask you to enter card or bank details. Account passwords are handled by the sign-in service and are not shown to store staff.
How we use information
We use these details to create and manage accounts, receive and fulfil orders, confirm delivery arrangements, respond to questions, provide order support, and maintain the records needed to operate the store.
Browser storage and optional search
Your browser may store cart, wishlist, and sign-in session information so those features work between visits. You can clear this information in your browser settings; doing so may empty your cart or wishlist or sign you out.
Voice search is optional and uses your browser’s speech feature. Photo search analyses the selected image in your browser; it is not attached to an order. Browser and device providers may process information under their own privacy terms.
Service providers and external links
The storefront uses website hosting and Supabase account and database services to operate the site and handle account and order records. We do not sell customer contact details. We may disclose information when needed to provide the service, respond to a lawful request, or protect the store and its customers.
Links to services such as Instagram and Maps are operated by other organisations. Their privacy policies apply when you visit those services.
Retention and your choices
We keep account and order information while it is needed to provide the service, support an order, and meet applicable record-keeping requirements. You can ask us to access, correct, or delete your account details; some transaction records may need to be retained where required.
Security
Access to customer and order records is limited through the store’s account and staff permissions. No internet service can guarantee that every transmission or stored record is completely secure.
Contact Rainbow
For a privacy question or a request about your details, call or WhatsApp us at 9952436899. You can also use the store contact page.
Policy updates
We may update this page when our storefront or information practices change. The effective date above shows when this version was published.